Terms of Service

Terms of Service

Welcome to flowerslake. By accessing or using our website and making a purchase from our store, you agree to comply with and be bound by the following terms and conditions. We kindly ask that you read this page carefully before placing any order, as it outlines the rights and responsibilities that govern your relationship with us.

General Provisions

The content displayed on this website, including but not limited to product descriptions, images, pricing, and promotional materials, is provided for informational purposes only. We reserve the right to update, modify, or replace any part of these terms at our discretion without prior notice. It is your responsibility to review this page periodically for changes, as your continued use of the site following any update constitutes acceptance of those changes.

Products and Pricing

All products offered on our website are subject to availability. While we make every effort to display accurate images, colours, and descriptions, we cannot guarantee that your monitor's display will precisely reflect the actual product. We reserve the right to discontinue any item at any time and to adjust prices without prior notice. In the event of a pricing error, we will contact you before processing your order to confirm the correct amount or cancel the transaction.

Orders and Acceptance

When you place an order with us, you are making an offer to purchase the selected items. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, suspected fraudulent activity, or failure to meet our eligibility criteria. Once your order has been accepted and confirmed, we will send a confirmation email to the address provided. Until that confirmation is sent, no contract of sale exists between you and flowerslake.

Payments

All payments must be completed in full before your order is shipped. We accept the payment methods listed on our website, and by providing your payment details, you confirm that you are authorised to use the chosen method. All transactions are processed through secure third-party gateways, and we do not store your financial information on our servers.

Shipping and Delivery

We aim to dispatch all orders within the timeframes indicated at checkout. However, delivery timelines are estimates and not guaranteed. We are not liable for any delays caused by carriers, customs procedures, or other external factors beyond our control. Title to all purchased items passes to you once the package is handed over to the carrier, and any risk of loss or damage during transit is borne by the buyer.

Returns and Exchanges

We want you to love every flowerslake piece you receive. If for any reason you are not entirely satisfied, please refer to our separate Returns and Exchanges policy, which forms part of these terms. Items must be returned in their original condition, with all tags attached, within the specified timeframe to be eligible for a refund or exchange.

Intellectual Property

All content on this website, including text, images, graphics, logos, and product designs, is the exclusive property of flowerslake and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or exploit any part of this content without our prior written consent.

User Conduct

By using our website, you agree not to engage in any activity that may disrupt its operation, compromise its security, or infringe upon the rights of other users. Any attempt to access restricted areas, introduce malicious software, or use our platform for unlawful purposes will result in immediate termination of your access and may be pursued to the fullest extent of the law.

Limitation of Liability

To the maximum extent permitted by law, flowerslake shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products. Our total liability, whether in contract, tort, or otherwise, shall not exceed the total amount paid by you for the order in question.

Governing Law

These terms are governed by and construed in accordance with the laws of the jurisdiction in which our business is registered, without regard to its conflict of law principles. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please do not hesitate to reach out to us. We are always happy to clarify any aspect of our policies and ensure that your experience with flowerslake is both enjoyable and transparent.

Email: flowerslake@gmail.com

We thank you for choosing flowerslake and wish you a beautiful shopping experience.

With care,
The flowerslake Team