Payment Policy

Payment
What payment types do you accept?
We only accept secure payment options such as Visa, MasterCard, American Express, PayPal.

Is it safe to pay online?
Definitely! We never send personal information, such as your credit card number, over the network in a way that is readable to anyone but us. We encrypt your information and send it over the Internet using SSL (secure socket layer) technology. When your browser is in secure mode, you will notice a key or lock icon at the bottom of your browser window.

What will appear on my credit card statement?
The descriptor for the purchase transaction on your credit card statement will be “https://flowerslake.com/”

I made a mistake – how do I get a refund?
Refunds on orders can only be processed if an order is cancelled within twenty-four (24) hours prior to the delivery day. A voucher equal to 100% of the order value will be provided if an order is cancelled after the cancellation period but before delivery. But, we know that sometimes mistakes do happen. So, even after delivery, we will substitute orders with a voucher equal to 50% of the order value. Please contact info@flowerslake.com for support.
How do I get in touch with you?
You can email us at Info@flowerslake.com or call 00971503366277

Beautiful Arrangement from FlowersLake - Al Ain, UAE.     Freshly Made by our Expert Florists especially for you, to your friends and to your loved ones.     For other Details and Questions you may reach us at +971 37550012 / +971 5033 66 277.
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